Privacy Policy Boskoin — Malaysia User Data Protection

Boskoin takes our responsibility to protect users' personal information seriously. This Privacy Policy explains in detail how we collect, process, store, and protect your data when you register and use the Boskoin platform.

This policy is prepared in accordance with applicable data protection requirements and reflects industry best practices in handling users' personal information. We are committed to keeping your information secure, using it only for legitimate purposes, and never exploiting it for third-party interests without your knowledge.

If you have any questions about how we handle your data after reading this policy, please contact our privacy team via the details provided at the end of this document.

Boskoin collects two main categories of data: information you provide directly to us, and information collected automatically while you use the platform.

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information, political views, or religious beliefs unless you choose to share them voluntarily in the context of responsible gaming.

Every piece of data we collect has a clear and legitimate purpose. boskoin uses your information for the following purposes:

• Identity verification and KYC: Ensuring that users who register are real individuals aged 18 and above, and preventing identity fraud.
• Deposit and withdrawal processing: Facilitating secure and fast financial transactions between your boskoin account and your preferred payment method.
• Enhanced user experience: Analyzing usage patterns to improve interface design, platform speed, and the game options offered.
• Service communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
• Platform security: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorized access.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and providing appropriate support to users who need it.
• Legal compliance: Complying with reporting and disclosure requirements mandated by the relevant authorities.
• Marketing (with your consent): Sending promotional offers, bonuses, and information about new games — only to users who have agreed to receive them.

Boskoin does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share certain information with the following parties:

• Payment providers: Transaction details required to process your deposits and withdrawals via FPX, DuitNow, Touch 'n Go, and other available payment methods.
• Game providers: Username and account ID required to verify eligibility to play in certain games.
• Technical service providers: Cloud infrastructure providers, anti-fraud services, and analytics tools that help us operate the platform securely and efficiently.
• Legal authority: When required by law, court order, or a lawful investigation by relevant authorities.

All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your information for the specific purposes set out in those agreements.

The security of your data is boskoin's highest priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe from unauthorized access, leaks, or misuse.

• 256-bit SSL Encryption: All data transmitted between your device and boskoin servers is protected with industry-standard SSL encryption.
• Encrypted data storage: Sensitive information such as passwords and financial data is stored in encrypted format using the latest encryption algorithms.
• Internal access controls: Only boskoin staff who require access to specific data to perform their duties are authorized to access it.
• Regular security audits: Our systems undergo regular security testing and audits to identify and address any potential vulnerabilities.
• Real-time threat detection: Our automated monitoring system detects and responds to suspicious activity around the clock.

Your data is retained for as long as necessary to fulfil the purpose of collection and meet relevant legal requirements. Financial transaction records are generally kept for 7 years in line with standard financial compliance requirements. Once the retention period ends, data will be securely deleted or anonymised.

Boskoin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance cookies: Collecting information about how you use the platform to help us improve speed and usability.
• Functional cookies: Remembering your preferences such as language, display settings, and game choices to provide a more personalized experience.
• Analytics cookies: Helping us understand platform usage patterns in aggregate, without identifying individual users.

You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality. Continued use of the Boskoin platform is considered your consent to the use of cookies as described here.

Boskoin respects your rights regarding your personal data. You are entitled to exercise the following rights at any time by contacting our privacy team:

The boskoin platform is strictly for adults aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover that data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete the information and close the account in question. If you become aware that a child has used this platform, please contact us immediately using the contact details provided.

The boskoin platform may contain links or integrations with third-party services such as game providers, payment providers, and customer support tools. This Privacy Policy applies solely to the boskoin platform itself and does not cover the privacy practices of those third parties.

We recommend reading the privacy policy of each third-party service you use. boskoin is not responsible for the data protection practices of any third party operating independently from our platform.

Boskoin reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or platform service improvements. Any material amendments will be communicated to you via your registered email or an in-platform notification before the changes take effect.

The date of the latest amendment will always be displayed at the top of this document. Continued use of the boskoin platform after an amendment is published constitutes your acceptance of the updated policy terms. We recommend reviewing this page periodically.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, do not hesitate to contact the boskoin privacy team. We are committed to responding promptly and providing clear, satisfactory answers.

You can also reach us via Live Chat available within the Boskoin platform at any time. Our support team operates 24 hours a day, 7 days a week to assist with any enquiries, including privacy and data protection matters.